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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gabriel Givens

March 12, 2026

5  out of  5
rating by Gabriel Givens
"Jordan was great help to me and made sure I was aware of all the bundling and such to get my payment even lower than the initial low quote for my car insurance, and did very well with the limited time I was available to work this out in. Great customer service, and a great attitude. Much appreciated!"
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Lydia Jones

March 9, 2026

5  out of  5
rating by Lydia Jones
"Gordon was able to get me a policy very quickly. I've been with This office for 20 plus years. They are very polite and always eager to help"
We responded:
"Thank you for the amazing review, Lydia! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Bryce Wilson

December 19, 2025

5  out of  5
rating by Bryce Wilson
"Jordan was able to get us the insurance we needed and save us some money at the same time. Great to work with."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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There is only one me

December 12, 2025

5  out of  5
rating by There is only one me
"I recently moved. I called Kevin Bugg he returned my called as promised and his politeness and professional attitude and his price for what I needed Mr. Bugg work that out so I could afford it. I thank you so much Mr. Bugg."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ken Jones

November 20, 2025

5  out of  5
rating by Ken Jones
"Wanting to see if I could save some money on both car and homeowners insurance. I ask some of our trusted neighbors and State Farm was highly recommended. I just cold walked in to Kevin Bugg agency and met Jordan Bauguess and he helped me. He was great to work with and absolutely saved us money. Very Happy with my choice to give them my business. Will recommend them to others. Thank you"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Leeanne Hayes

September 29, 2025

5  out of  5
rating by Leeanne Hayes
"Jordan was fast and friendly. He saved me hundreds on my home owners insurance."
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Joe Sholy

August 11, 2025

4  out of  5
rating by Joe Sholy
"Kevin was helpful in securing insurance for our home"
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
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Mark Varadi

July 16, 2025

5  out of  5
rating by Mark Varadi
"I’ve been with Kevin Bugg for close to 20 years. Kevin and his staff are great, always responsive, and the rates/pricing are fair. It’s nice to still be able to call a local place and have your voice remembered and recognized when you say Hello!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Crystal Adkins

June 12, 2025

5  out of  5
rating by Crystal Adkins
"Jordan was fast and friendly. They saved me hundreds on my house and car insurance! Great service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Brandon Shields

May 22, 2025

5  out of  5
rating by Brandon Shields
"i’ve been a customer with Kevin at State Farm for 15 years. he has went above and beyond how he has taken care of me over the years. i once had tenants at a rental property try to get over on me and Kevin rode out to the property with me and was able to smooth everything over. that’s not part of his responsibility and he didn’t have to do it, but he is jus a good friend to any of his customers. if your in kernersville area you’ll have a hard time finding a more friendly honest insurance company who will take care of you in any situation you find your self"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sandra Tilley

May 14, 2025

5  out of  5
rating by Sandra Tilley
"KEVIN Bugg Insurance is great. They r always very helpful with me personally and when I need info about the grandkids. I have no complaints. Suzanne is the best. I hope the spelling is correct!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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David

May 13, 2025

5  out of  5
rating by David
"Very professional and friendly. I forgot to pay my premium after I received the bill and they sent a reminder, keeping my policy in place."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Westside Media Michael Pardue

May 9, 2025

5  out of  5
rating by Westside Media Michael Pardue
"This is a great insurance company!!! They have amazing service and are super friendly. 5+ Stars!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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christy snow

May 8, 2025

5  out of  5
rating by christy snow
"Kevin,Sara and Suzanne are all amazing. I have had insurance with this team for a long time. They are honest, hardworking and they are knowledgeable about insurance. I highly recommend them for all your insurance needs!!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Shannen M.

March 28, 2025

5  out of  5
rating by Shannen M.
"Kevin Bugg and his staff are the best. They always respond and are helpful. He's truly the best agent."
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Corwin Gal

December 18, 2022

5  out of  5
rating by Corwin Gal
"Wonderful customer service"
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S A

July 25, 2021

5  out of  5
rating by S A
"Not only do they take care of Jake they take care of you"
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Andrew Cox

January 5, 2021

5  out of  5
rating by Andrew Cox
"Great agent!"
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Kathleen Sullivan

December 22, 2020

5  out of  5
rating by Kathleen Sullivan
"Professional, friendly, no pressure"
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Jay Patterson

April 13, 2020

5  out of  5
rating by Jay Patterson
"Everyone here was very nice."
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Bishop Larry Spates

March 11, 2020

5  out of  5
rating by Bishop Larry Spates
"Low prices and quality goods and products"
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Bill Angel

October 31, 2019

5  out of  5
rating by Bill Angel
"Easy to deal with and fast response when in need!!!"
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Gah-ishida

July 26, 2019

5  out of  5
rating by Gah-ishida
"Haven't ever dealt with Mr. Bugg himself, but the assistant, receptionist?... Very friendly, quick, knowledgeable, and informative on any questions I've had about my account or payments. I feel confident I've chosen a good reliable State Farm representative."
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Melissa Brigance

July 29, 2018

5  out of  5
rating by Melissa Brigance
"Nice people"
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Mike Rose

April 14, 2018

5  out of  5
rating by Mike Rose
"Kevin is an awesome agent!! He will help and assist you and your families insurance needs!"